Many Yooralla customers and people with a disability use taxis on a regular basis. As part of a focus on customer safety and wellbeing, Yooralla’s Customer Rights and Empowerment Team have created a practical factsheet that provides information about: The different types of taxis available, How to book and ride in taxis safely, Information taxi users should take note of, Tips on payment and more.
Yooralla believe that it is important for people to understand how to use taxis safely and what to do if they have a bad experience. To down load the brochure click on
Staying safe in taxis